|Within United Kingdom (UK)||£2.20|
|Outside United Kingdom (UK)||£5.25|
|Shipping from||United Kingdom (UK)|
|Maximum shipping charge per order||£5.25|
|Minimum shipping charge per order||£2.20|
|Free shipping for order spend over||£15.00|
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? All of my ready to ship items will be dispatched within 3 working days. My handmade, custom items will be dispatched within 2 weeks. Once an item is dispatched it is in the hands of the postal service! I obtain proof of purchase of all my items, but you selected tracking at checkout there are no tracking details. Within the UK all orders are shipped via Royal Mail with a proof of postage. If you would prefer Recorded Deliver or Special Delivery please contact me prior to making payment as there may be additional postage costs to cover this. International orders are sent via regular Airmail and, depending on the country you live in, can take in excess of 20 business days to arrive. If you would prefer tracking please contact me prior to purchase. Ordinary airmail packages are insured up to a value of £20, whereas tracked packages are insured up to a value of £50, should they go missing (very very rare!). Customs fees, taxes and charges – Please remember that if you are ordering internationally you are the importer and you are responsible for paying any customs fees, taxes or charges that you country’s import laws impose. Please contact your customs office and check that you are aware of these prior to placing an order as I cannot advise on these matters. Presentation – These clothes are made in a pet-free, smoke-free home. All of my items are carefully checked and wrapped in ether a recycled plastic bag or in a cotton M & B bag. Please state if your order is a gift and I will include a message.
CAN I CANCEL MY ORDER? If, for whatever reason, you wish to cancel the sale within the period prior to dispatch I will send a refund. WHAT IF MY ITEM GOES MISSING? Unfortunately no postal system is perfect and at times items go missing. The Royal Mail requires that you wait at least 20 working days (for Europe) or 25 working days (for the rest of the world) before making such a claim. I can make a claim on the purchaser's behalf and will need a signed note from the purchaser to say that the item did not arrive in time. WHAT IF MY ITEM IS DAMAGED? All of my orders are ironed, checked and carefully packaged in a cotton or plastic bag. I cannot be held responsible for any damage caused to the package in transit, but am happy to provide the purchaser with a signed note stating that the item was carefully packaged prior to posting in order to assist with any claim for the damage. I accept returns within 30 days if the item sent to you is faulty, however I pride myself on producing good quality clothes, and hope you find them to be good quality. Please contact me directly if you feel the item is not as described. Any returned items must be unworn and unwashed. I am always open to feedback!